Loeb Electric VMI Case Study With eTurns TrackStock
Loeb Electric uses eTurns TrackStock to support data-driven vendor-managed inventory replenishment, improve visibility, and keep contractor supplies stocked across customer locations.
Company Overview
Loeb Electric is a family-owned electrical distributor that has served contractors and industrial customers since 1912. Now in its third generation of leadership, Loeb Electric supports the central Ohio market while also managing a large national account network. Their focus has always been delivering the right electrical supplies at the right time, while maintaining operational efficiency across distribution and customer service.
The Challenge
Like many distributors supporting contractor job sites and industrial facilities, Loeb Electric faced a common inventory problem. Customers needed critical materials available on site without delays, while Loeb Electric needed a more efficient way to manage replenishment and reduce last-minute orders. Their team wanted to ensure that contractors had the correct inventory in hand ahead of demand, without creating excess cost or complexity in the replenishment process.
- Keeping the right products stocked at customer facilities
- Replenishing inventory before customers ran out
- Managing multiple bin locations across large job sites
- Improving efficiency in daily picking and order fulfillment
- Finding a solution that was easy for end users to adopt
The eTurns Solution
Loeb Electric implemented eTurns TrackStock to power a data-driven vendor-managed inventory replenishment program. With TrackStock, Loeb Electric can set min and max stocking levels for top inventory items at customer facilities and job sites. These min and max levels provide real-time insight into customer usage, enabling Loeb Electric to replenish inventory proactively rather than reactively. TrackStock also supports multiple bin locations, allowing Loeb Electric to manage the same item across different floors or storage areas, each with its own unique stocking requirements.
Why Loeb Electric Chose eTurns
Loeb Electric evaluated other inventory software solutions in the past, but adoption was hindered by poor usability. eTurns stood out for its simple, easy-to-use app interface for end users in the field. One major advantage was the flexibility of user-defined fields. With more than 10 customizable fields, contractors and project managers can record what is being pulled, where it is being used, and how it aligns with job budgets. This gives customers better visibility into real-time job costs and product usage.
Results and Operational Impact
Since adopting eTurns TrackStock, Loeb Electric has seen major improvements in both customer service and internal efficiency. The platform supports proactive replenishment while reducing daily operational friction, improving organization across customer locations, and streamlining fulfillment.
- Lower daily operating costs for delivering materials
- Faster picking time by shipping more full cases instead of individual items
- Maintaining 5 to 7 days of inventory in front of customers
- Improved organization across multi-bin and multi-floor locations
- Better project tracking through real-time usage and expense reporting
- Seamless ERP integration completed in just days
Loeb Electric can also support multiple inventory models, including customer-owned material, distributor-supplied inventory, consigned inventory programs, and mixed vendor and manufacturer materials.
- Customer-owned material
- Distributor supplied inventory
- Consigned inventory programs
- Mixed vendor and manufacturer materials
Conclusion
Loeb Electric’s success with eTurns TrackStock shows how modern VMI replenishment can improve contractor support, reduce operational burden, and provide real-time inventory visibility across customer locations. With min/max automation, flexible tracking, and an easy-to-use mobile interface, Loeb Electric has built a replenishment program that keeps inventory ready before it is needed.
To learn more about how eTurns TrackStock supports electrical distributors and contractor inventory programs, watch the full case study video or request a demo today.
"Using eTurns, we can get material to our customers ahead of time, before they even need it."
Video Transcript Summary: Loeb Electric Case Study
Loeb Electric is a family owned electrical distributor serving contractors and industrial customers since 1912. Their challenge was getting the right inventory into customers’ hands quickly while improving operational efficiency. By using eTurns TrackStock with their VMI program, Loeb Electric can stock materials ahead of demand, often before customers need them. The company sets min and max levels for key items at customer facilities and job sites, giving real time visibility into usage and enabling timely replenishment. One major advantage is the ability to manage the same product across multiple bin locations, each with its own stocking levels, which helps support organized inventory across large sites. Loeb Electric chose eTurns because the mobile app is more user friendly than other systems they have tried. The results include reduced operating costs, faster picking time, and more efficient deliveries through full case ordering. eTurns also provides over 10 user defined fields that help project managers track expenses, product usage, and budget progress in real time. Setup was seamless, with ERP integration completed in days. Loeb Electric now supports customer owned inventory, distributor supplied stock, and consigned inventory through one flexible replenishment solution.
