Blog Posts

Service Truck Inventory Management: How Katy Plumbing Stopped Resupply Runs and Regained $1-2M in Revenue

Anthony Johnson at Katy Plumbing & Heating put it plainly: "We're not in the parts business. We're in the plumbing business." Before they implemented service truck inventory management software, techs were making daily supply house runs that were costing the company an estimated $1–2M a year in unbilled time. Here's the service truck inventory management app they used to fix it, and the system it took to make it stick.